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Problems using Box API plugin

Posted: Mon Apr 06, 2015 4:52 am
by Aureanna Hakenson

I had been following the tutorial for using the Box API plugin, but after getting the the part where you "grant access to box" nothing happens. I entered my credentials and clicked "grant access to box" but was not directed to a screen with my files, just a blank screen that has an animated loading icon but never loads anything. What could cause this?


Problems using Box API plugin

Posted: Mon Apr 06, 2015 7:50 am
by Evgene Karachevtsev

Hello Aureanna,

Could you please send us a link to this tutorial?


Problems using Box API plugin

Posted: Mon Apr 06, 2015 2:56 pm
by Aureanna Hakenson

Problems using Box API plugin

Posted: Mon Apr 06, 2015 3:12 pm
by Illya Stepanov

Hi Aureanna -

Could you please clarify are you testing in the browser? Are there any errors in the browser console?


Problems using Box API plugin

Posted: Mon Apr 06, 2015 3:17 pm
by Aureanna Hakenson

I am testing in the browser (firefox) and did not see any errors in the console. I should note that I was using the tutorial to add this to an existing app, not build one from scratch.


Problems using Box API plugin

Posted: Mon Apr 06, 2015 3:18 pm
by Aureanna Hakenson

I am testing in the browser (firefox) and did not see any errors in the console. I should note that I was using the tutorial to add this to an existing app, not build one from scratch.


Problems using Box API plugin

Posted: Mon Apr 06, 2015 3:52 pm
by Illya Stepanov

The above mentioned tutorial is just an example - so there is shouldn't be any problems on authorization process, unless there is some collisions inside your custom app logic.