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push doesn't show alert and sound when IOS app is open

Posted: Fri Apr 10, 2015 10:19 pm
by bal

When the app is closed, i can receive the push message and click on it. The IOS app will automatically open. But when the app is opened and when im sending a message again, there is no sound and also not an alert. I can see a loading icon on the hompage thats it.

On Android, everything works as aspected. I can receive the push (opened and closed) and after clicking on the message, the app will jump to the right page (logic which has been build by us)

Why can i not get the push message as a pop up, or in the message center in IOS when the app is opened? And also why does it not jump further like Android?


push doesn't show alert and sound when IOS app is open

Posted: Fri Apr 10, 2015 10:26 pm
by Evgene Karachevtsev

Hello Bal,

Unfortunately this is the way of how push notification logic is implemented in iOS.


push doesn't show alert and sound when IOS app is open

Posted: Fri Apr 10, 2015 10:36 pm
by bal

Is there a way that i can show the push message inside the app? Normally when sending a push message and when the app is opened you didnt notice anyhing.

Thanks for your quick reply!


push doesn't show alert and sound when IOS app is open

Posted: Fri Apr 10, 2015 10:54 pm
by Evgene Karachevtsev

Bal,

You may try some other plugins for push notifications, but I suppose that they all work the same way.


push doesn't show alert and sound when IOS app is open

Posted: Sat Apr 11, 2015 7:43 am
by bal

Hi Evgeve, which plugin can I use? Do I really need to have a plugin to show the push message when app is running. Its a basic requirement...


push doesn't show alert and sound when IOS app is open

Posted: Sun Apr 12, 2015 7:28 pm
by bal

Hi Evgene,
Do you also know how to catch data.aps.alert wihtin IOS when app is closed? I can not catch this to put it in a variable With android it works perfectly


push doesn't show alert and sound when IOS app is open

Posted: Tue Apr 14, 2015 5:52 am
by Evgene Karachevtsev

Hello Bal,

We contacted our development team and they checked that built-in push plugin should work exactly as you described - with sounds and everything else. Could you please try to build a new simple empty app just to check push notifications to be sure that the issue is not in your devise?