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Push Notifications Enabling not saving

Posted: Tue Sep 29, 2015 10:06 am
by Paul Medawar

Hi,

I am trying to enable push notifications for an app.

I go in to the Push Notifications Tab, click on Settings and click "Enable Push Notifications".

I then link the database, click the three alerts options.

Finally i click the production option for iOS, attach the Push Certificate and enter the password.

I get the notification that everything has been saved, and when i click out of this page and return, everything is saved.

However when i then export an ipa, and return to the Push Notifications Settings, everything has reverted to being not enabled?

Can you help?

kind regards

Paul


Push Notifications Enabling not saving

Posted: Tue Sep 29, 2015 10:25 am
by Paul Medawar

Hi, it's working after logging out and back in again.


Push Notifications Enabling not saving

Posted: Tue Sep 29, 2015 10:26 am
by Alena Prykhodko

Glad it works. Thank you for update.


Push Notifications Enabling not saving

Posted: Thu Nov 26, 2015 5:09 am
by Paul Medawar

Hi,

I'm probably missing something obvious but, push notifications have stopped working in an app since my last few builds. They had been working fine previously.

"Notifications" are not an option within the iPhones settings for this app when it is downloaded, meaning that it has not been enabled in the build.

Is it possible that i have turned off Push Notifications somewhere within the appery build?

Note that all certifications were fine and push was working until recently.

kind regards

paul


Push Notifications Enabling not saving

Posted: Thu Nov 26, 2015 4:59 pm
by Evgene Karachevtsev

Hello Paul,

Could you please try to unlink db, and relink it again? Please note that you'll lose all the devices you have there. If this is critical for you could you please try to create a new app with the same settings and try to send push to it?


Push Notifications Enabling not saving

Posted: Fri Nov 27, 2015 9:28 am
by Paul Medawar

Hi Evgene,

It didn't work mate.

It looks like something has happened to the way the app is delivered as if push notifications are not enabled. Going in to the iOS settings Myapp. There's no Notifications options for the user to opt in or out.

Is there somewhere within appery that enables/disables push notifications?

Image


Push Notifications Enabling not saving

Posted: Fri Nov 27, 2015 9:29 am
by Paul Medawar

like I said everything was working fine and push notifications were being delivered until the last few builds from about a week ago

Is there an option in the ios keys that turns off/on push notifications?


Push Notifications Enabling not saving

Posted: Fri Nov 27, 2015 4:52 pm
by Evgene Karachevtsev

Paul,

Could you please share your app with support and tell us its name?