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Merge two separate accounts

Posted: Fri Jul 29, 2011 5:20 pm
by anataliocs

Can you merge two separate accounts so that they can collaborate on the same project?


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:24 pm
by maxkatz

Merging two accounts is not possible but you can invite people to collaborate on your project. Hope this helps...


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:26 pm
by anataliocs

I get the following error when I try to invite the other email from My account - Plan and Billing - Manage Users - Invite User

"a href="mailto:anataliocs@gmail.com" rel="nofollow"anataliocs@gmail.com/a" has maximum number of invited users - 0


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:26 pm
by anataliocs

"a href="mailto:anataliocs@gmail.com" rel="nofollow"anataliocs@gmail.com/a" has maximum number of invited users - 0


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:27 pm
by maxkatz

What type of account do you have?


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:28 pm
by anataliocs

We have 2 separate professional accounts


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:41 pm
by maxkatz

Sharing requires one of you to buy one more license (I know, it's sort of doesn't make sense). Here is what you can do. I'm assuming you guys know each other. One of you cancels his or her account, then signs up for a Free account (https://gotiggr.com/public/pricing.se.... The user with the Professional plan, invites the other user to collaborate and buys a 2nd license. Does that make sense?


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:45 pm
by anataliocs

Yea we are probably just going to work with the 2 separate accounts.


Merge two separate accounts

Posted: Fri Jul 29, 2011 5:50 pm
by maxkatz

Another option, we could make these changes in our back end...