Forum | Appery.io

Hi,

I am using PushSendService from here:
http://docs.appery.io/tutorials/sendi...

With this, I am scheduling a push to be sent from the users device.

The push shows up in the scheduled pushes:

However my device never receives the push notification and the push remains in "process" status. Is there some way for me to debug or find out why this isnt working? The device was able to receive push notifications earlier and is registered.

Thanks

Hello Lau,

What device and OS do you use to test?

iphone ios7

Please share your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and tell us its name http://docs.appery.io/documentation/s...

I have shared it, thanks. I only have 1 app so support can find it.

To invoke the SendPushService from my app, they have to go to:
app menu My Calendar + icon and pick a date/time for the reminder.
This will also schedule a push notification at that time.

Hi Lau,

We are sorry, this is a bug, we'll fix it asap.

thanks please advise when complete

Hi Lau,

Sorry, we've tested deeper. There is no bug. There must be a problem in your app. When we test your application with our certificates and database it works.

Let's check your certificates (make sure they're for Push). Did you connect database correctly? Disable proxy for all the services that work with database please.

Hi Katya,

I have double checked my certificates.

I am using a developer certificate and a developer provisioning profile, as seen here:

Should I be using production certificates?

I think the database was connected successfully, yes, since I can send a push to all iOS devices from console and my phone receives notification.

Proxy is disabled for all services.

Hello! We'll check with developers team and let you know, but it might take time. I'll update.