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Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 6:31 pm
by xman

Login issues. The platform is suddenly causing Page Not found issues when I try to login (404).

Error 404
We are sorry. It seems the page you were
trying to find is not here
Here is what you can do:
Report this problem on //appery.io/forum

Email us at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a about this problem

Try again from the beginning?


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 6:44 pm
by Evgene Karachevtsev

Hello,

We are sorry for inconvenience, our developers already working on it. Should be fixed soon


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 6:45 pm
by KEG

confirmed, or thrown out.


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 6:50 pm
by Carlos

multiple issues here similar to what was reported. Is there a dedicated page where can we get current system issues and resolution information?


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 7:03 pm
by xman

Ok, now it lets me log in but when I see "Active users" it still says 0 - so something is bad there.


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 7:06 pm
by xman

Further, when I click on "Server Code" tab from the App Builder, the platform asks me to log-in again. When I provide my credentials it takes me to 500 error code page.

Something did not work (500)
We are sorry. Something happened and we
couldn't complete the request
Here is what you can do:
Report this problem on //appery.io/forum

Email us at a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a about this problem

Try again from the beginning?


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 7:37 pm
by Evgene Karachevtsev

There was a problem, which is fixed now. Could you please try it one more time, should work


Platform 404 error on login (unable to login)

Posted: Wed Jul 09, 2014 7:53 pm
by xman

Clicking "Server Code" from App builder now takes me automatically to the correct page.

However, on the App page - I still see "Active User" saying 0 when I'm actually logged-in. It should say "1", so I'm not sure if there is another subtle access issue hiding somewhere.


Platform 404 error on login (unable to login)

Posted: Thu Jul 10, 2014 3:26 am
by Yurii Orishchuk

Hi xman,

Please specify where did you have this problem. Perhaps screen shots will help.

I've checked it in my account and got following result:

see screen shot: http://prntscr.com/416osb/direct

Regards.


Platform 404 error on login (unable to login)

Posted: Thu Jul 10, 2014 5:09 am
by xman

Hi Yurii,

That is exactly where I was seeing "0" (like pointed by your screen shot). However, I logged back in a few minutes ago and it now shows "1" (so all good until I see issue again).