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In Development Certificate, iOS push can be received.
After change to Production Certificate, Push is not shown in device but there is no error in backend to send the push message. So, token is correct for production environment. Certificate is correct for production. Flag to indicate production is checked. How can I figure out the problem? Thanks.
Hello Lai,
Could you please try to create a new simple app with production certificate just for checking push feature?
I have done this test already. A new simple app is created with a new app ID. So, certificate for this new app ID is created again. The only reason for the failure is production certificate.
When I submit the app to beta testing in iTunes connect, I make sure that team release certificate and production provisioning profile with prefix "XC :" are used. In contrast, development push certificate in beta testing release method has no problem. In this case, developer release certificate and development provisioning profile are used. Thus, I knew the procedure I have done are correct.
Since there is no error in any steps except the action carried by apple server to iOS device. I have no idea how to figure out the root cause. I have read "trouble shooting for push notification" in Apple technical document to use iOS console to make sure the data link in the device is functional. What can I do?
Please continue to support this issue. Thanks.
Lai,
We are working on it and will get back to you with the update.
Is the issue reproducible in your side? I believe push notification through production server should be functional although I haven't tested in appery platform so far. Is there any changes recently causing such problem? Thanks.
Is there any update?
Hello Lai,
Unfortunately not yet. We are investigating this issue, and will post an update as soon as we get any new from our development team.
Hi Lai -
We have tested Push notifications and everything is working with Production certificates.
Push notifications are notoriously difficult to troubleshoot, and Apple provides no guarantees on delivery. Anyway you can follow Apple recommendations from here: https://developer.apple.com/library/i...
I get invalid token when sending push message in console. Would you please check the reason why the error happens.
I share the project and database.
project: test
database: test
Thanks.