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Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:32 pm
by John Viver

Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue?


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:40 pm
by Maryna Brodina

Hello!

Are you referring to maintenance yesterday? It was planned update announced in our blog http://blog.appery.io/2014/09/mainten...

Are you able to access your apps now?


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:49 pm
by John Viver

No, I'm referring to periodical unavailability of different parts of appery.io service (apps tab didnt work first then databases tab then the whole service then just apps tab again)


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:56 pm
by John Viver

even now I cant open my app...


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:57 pm
by Maryna Brodina

Is there any error message? Could you post your public app link?


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:58 pm
by John Viver

no the whole panel now refuses to load... when the panel loads my app refuses to load...


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 1:59 pm
by John Viver

https://appery.io/account/ does nothing... it's definitely not 24/7...


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 2:07 pm
by Kateryna Grynko

Hello John! We are working on it.


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 2:19 pm
by John Viver

It's working now, thanks!


Why your service is unavailable 30% of the time? Dont want to buy service that is not working 24/7. is it a global issue

Posted: Mon Sep 22, 2014 2:32 pm
by Kateryna Grynko

Hi John,

Thank you for the update!