Forum | Appery.io

Posted: **Wed Nov 13, 2013 7:19 am**

I got a new 5S phone and now I can't install the app on this phone, what am I doing wrong?

(note) I added this new phone's Serial Number to the Development list of devices.

It makes it to the phone, but will not open.

Posted: **Wed Nov 13, 2013 7:42 am**

Using 320 by 480 -- so it can run on 4, 4S, 5 and 5S. Not sure if this is good or bad.

Posted: **Wed Nov 13, 2013 8:11 am**

Hi Mike,

As iPhone 5 comes with a 16:9 aspect ratio and an 1136 x 640 resolution you should try changing it. Let us know if this help.

Posted: **Wed Nov 13, 2013 8:22 am**

But the app ran on an Iphone 5 before, and my 4S without a code change.

Posted: **Wed Nov 13, 2013 8:25 am**

And where? Do I change EACH page? or do I only change the Project Settings. Its very confusing.

Posted: **Wed Nov 13, 2013 8:28 am**

This doesn't make sense .. So your saying I need multiple versions on the APP store for each screen size?

Posted: **Wed Nov 13, 2013 8:46 am**

Mike,

This is pretty strange, cause the app must be resized automatically. Could you please share your application with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a? We'll test on our device.

Posted: **Wed Nov 13, 2013 8:53 am**

I shared it to you, just now.. FoxTow_Mobile -- right now my screen resolutions might not be what they suppose to be. Just see if it LOADS on your device please.

Posted: **Wed Nov 13, 2013 8:58 am**

Sure. We'll update.

Posted: **Wed Nov 13, 2013 2:17 pm**

Mike,

The reason should be in your certificate. Did you generate it again after adding a device?