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Sendgrid refused provision :(

Posted: Wed Aug 07, 2013 4:29 pm
by admin_21

Hi,

Is there someone who can help us on how to proceed when Sendgrid refused provision? We already explain where shall we use it but they still refusing it. We submitted to them twice but still no luck. :(
Here are the details of my app:
-allows user to enter contact details (name,email address, contact number)
-allows user to take a photo using phone camera
-send user contact info and photo via email.

Hope you can help. Thanks!


Sendgrid refused provision :(

Posted: Wed Aug 07, 2013 7:53 pm
by maxkatz

Can you send the email you used to sign up for Sengrid to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a? I can't promise anything but I will ping my contact there.


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 7:11 am
by John5766500

Another refusal for me also... Sendgrid not at all very helpful !


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 11:15 am
by admin_21

Thank you Max.

Can you tell us where to find the api_user and api_key in Sendgrid? We can't proceed on testing our app :( thanks


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 4:12 pm
by maxkatz

It has to be somewhere in their console. Is your account approved?


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 4:13 pm
by maxkatz

Just emailed Sendgrid.


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 4:54 pm
by maxkatz

Just got a reply back.. your account should be working now.


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 5:48 pm
by Michael4771079

Hi,
if your account has been approved, its your api user = user name and api key = password


Sendgrid refused provision :(

Posted: Thu Aug 08, 2013 6:55 pm
by John5766500

sure is - many thanks for helping Max


Sendgrid refused provision :(

Posted: Fri Nov 22, 2013 10:32 pm
by Alex GG

Hello MAX,
Could you help me, with this same issue? Send grid also refused my account since I dont have web site. user of the app I ́m developing, would send an email to the app owner, for an appointment date.
thanks!!!