Token "Undefined" in device collection. Cannot send push notification for Android.

[Anim]

I followed the tutorial and created a test APP and I can send my PUSH successfully. When tried to implement the same in my LIVE app I am getting Token value as "UNDEFINED" in device collections.

When I try to send out PUSH messages, I get error "invalidRegistration" and the row in the collection with undefined token is deleted.

As suggested in previous suggestions in this forum, I added

setTimeout(function() {
alert(localStorage.getItem('pushNotificationDeviceID'));
alert(localStorage.getItem('pushNotificationToken'));
}, 1000);

I get DeviceID but Token is "Undefined" !!!!

I double checked Sender ID and API Key, they all are same is defined in GOOGLE.

Any help is much apprenticed.

-Vibhu

[Illya Stepanov]

Hello Vibhu -

Could you please clarify, what do you mean by "live app" here?

Recreate your Sender ID/API Key and try with new keys, and would be obligatory for such case to delete app from device and re-build it and re-install it on the device.

[Anim]

Hello IIIya,

Thanks for prompt reply, here Live APP means the app which is already build and used by the users.

I tried the above mentioned steps of generating new Sender ID and API Keys but did not get any success. I also deleted the app from device and re-installed it.

[Illya Stepanov]

And could you clarify, you have re-published your app? And re-connected database to your new app version?

Which device with what OS version you're using for testing?

[Anim]

Hi IIIya,

I have not republished the APP yet. Its still under testing. I am exporting Binary (.apk) file and installing to my device.

OS Version: 4.4.2

[Illya Stepanov]

Please try re-link it with new database and try it this way. Re-build, delete it from device and install new app and check database record for new device.

[Anim]

Hello Illya,

I created a new DB and added it to my APP. Still no luck, token is Undefined still.
Moreover I created a small testing APP and linked to the new DB, it works fine and I get token populated.

[Anim]

Hello Illya,

I created new APP, from the template of my old APP which is not working. I was surprised,the new APP worked. I check for the jQuery library version. It was a mismatch.
The new APP was using v2.0 and the old APP was using v2.1.
I changed jQuery Library for old APP to v2.0 and v2.2 and tested both the scenarios, still no luck. Token is still undefined for the old APP.

Vibhu..

[Anim]

Hi Illya,

Any updates on this??

Vibhu

[Anim]

Hello Illya,

The problem is solved now.
Below is the root cause of the problem:

In past we have customized, "ANDROIDMANIFEST.XML" file and "uses-permission android:name="com.google.android.c2dm.permission.RECEIVE" " was missing from the code. On careful examination of this XML, we figured it out.

Cheers !!!
Vibhu