Page 1 of 1

localisation error with app store

Posted: Thu May 01, 2014 1:19 pm
by Michael4771079

Hi,
I submitted an app to the app store, here is the returned email

"We are unable to proceed with the review of your app TGF Pizzeria with the Apple ID 858599728 because it is missing at least one screenshot.

Universal binaries require at least one screenshot for every supported device. Additionally, you must provide the required screenshots for each localization."

my app is for iphone only and "1" is select as devicefamily in apperio
the and the app is english only
I have all screenshots 5 x3.5" and 5x4",

the app was compiled in apperyio, apart from the i18 plugin I cannot find any setting for localisations in appery.io, i18 is not included in this app

maybe the setting is in itunes connect, but I cant find away to solve it, and apple still havent responded.

if you can help on the it will be much appreciated

thx


localisation error with app store

Posted: Thu May 01, 2014 2:14 pm
by Maryna Brodina

Hello Michael!

I'm sorry, but we are not familiar with this kind of error. You would need to contact App Store support to get more information.


localisation error with app store

Posted: Thu May 01, 2014 3:38 pm
by Michael4771079

Hi Maryna,
just some info, my app has 1 selected for devicefamily, but it seems that with phonegap app an ipad screencshot is required, (something I got on stackoverflow) so I added a ss and we are back in review.

thx


localisation error with app store

Posted: Tue May 06, 2014 10:18 pm
by Yurii Orishchuk

Hi Michael.

Thanks for your update.

Regards.


localisation error with app store

Posted: Wed May 07, 2014 2:05 pm
by Yurii Orishchuk

Let us know if you need any further help

Regards.