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Has appery.io closed down?

Posted: Tue May 26, 2015 4:33 pm
by Deon

Hi

Can anyone tell me if appery.io is still functioning. Reason I ask, I have logged a few Priority support calls but no one is responding.

Thanks


Has appery.io closed down?

Posted: Tue May 26, 2015 5:40 pm
by Evgene Karachevtsev

Hello Deon,

Yes, we are functioning. And yes, unfortunately we didn't receive any of your mails yet. We faced such issue with another user not long ago, it took about an hour for us to get his priority support mails. We're investigating what could cause this.


Has appery.io closed down?

Posted: Tue May 26, 2015 5:40 pm
by Evgene Karachevtsev

Deon,

You may repeat your question here or please wait a little bit more, I'm sure we'll receive them.


Has appery.io closed down?

Posted: Tue May 26, 2015 5:46 pm
by Deon

Hi Evgene

Thanks for the reply. I am not talking hours. One call was logged two weeks ago and another three days ago.


Has appery.io closed down?

Posted: Tue May 26, 2015 5:48 pm
by Deon

I will log them here.


Has appery.io closed down?

Posted: Tue May 26, 2015 5:48 pm
by Evgene Karachevtsev

Deon,

This is really strange. Could you please resend email now, we'll check?


Has appery.io closed down?

Posted: Tue May 26, 2015 6:18 pm
by Deon

I have just resent. I have also logged the issues
https://getsatisfaction.com/apperyio/...

and here

https://getsatisfaction.com/apperyio/...

Thank you.


Has appery.io closed down?

Posted: Tue May 26, 2015 6:20 pm
by Evgene Karachevtsev

Deon,

We'll work on these issues and will inform you when we receive your email.


Has appery.io closed down?

Posted: Wed May 27, 2015 5:01 am
by Deon

Have you received my mail yet? I have had no response if so.


Has appery.io closed down?

Posted: Wed May 27, 2015 8:42 am
by Alena Prykhodko

Dear Deon,

Could you please specify email subject as I can not find any new email from you.

Do you send this email from account Priority support option?
If so, please send email directly to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a from you mailbox.