Forum | Appery.io

Posted: **Wed Nov 20, 2013 2:49 am**

Hi,

I am not able to open the project editor in the appery. It gives me access error - 403 :

"We are sorry. It looks like you don't have permission to access this page."

I have a valid subscription and was able to access the application before.

Posted: **Wed Nov 20, 2013 2:53 am**

Hello!

What browser do you use? Could you clear the cache and try again? Please let us know about result.

Posted: **Wed Nov 20, 2013 3:24 am**

I have tried the following :

Clearing browsing data on all my browsers : Firefox, chrome and IE
Uninstalled and re-installed all above browsers
Re-stared the machine.

However, its still not working on any of the browsers. On clicking "Open", its taking it to the link : http://appery.io/app/error/authorizat...

and the give me 404 error.

Posted: **Wed Nov 20, 2013 3:29 am**

Please email us to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a with your account.

Posted: **Wed Nov 20, 2013 3:37 am**

Posted: **Wed Nov 20, 2013 3:45 am**

Thanks. I can see your subscription is valid, also managed to open your shared project.
Do you experience this error only with this current app?

Posted: **Wed Nov 20, 2013 3:47 am**

I experience this for all 3 apps in my account

Posted: **Wed Nov 20, 2013 3:57 am**

I have shared other 2 apps as well

Posted: **Wed Nov 20, 2013 4:15 am**

They are loaded too. Do you have a chance to try on another machine?

Posted: **Wed Nov 20, 2013 4:18 am**

I don't hv other machine at the moment. I treid opening on my android phone and its opening up there

Not able to get into the project in appery