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Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 2:09 am
by Maryna Brodina

Some users might experiencing problems with the database.
Our engineers are looking into this right now.
We will update here as soon as we have more information.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 2:33 am
by Cristian Hidalgo

Another issue is, that is always happening now, is that everytime i Test the app I have to press refresh several times before the changes I've made in the code actually take place.
Is this something you can have a look at too?
Thx.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 2:36 am
by Yurii Orishchuk

Hi Cristian,

It's another problem.

Please follow your thread or create new with that problem.

Regards.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 2:39 am
by Cristian Hidalgo

Sure will do...is there already a post on this or do you want me to create a new one?
Regards.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 2:52 am
by Yurii Orishchuk

If you did not write about this problem before - please create new thread.

Regards.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 2:54 am
by maxkatz

Update: we identified the problem (server issue on the Amazon cloud). We will update shortly when we expect the database to be back.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 3:03 am
by maxkatz

Update: we expect the database to be back online in about 25 minutes.


Database connectivity issues for some users [Fixed]

Posted: Thu Jan 08, 2015 3:42 am
by maxkatz

Update: the database is back online. We are very sorry about this problem. There was a problem with the Amazon cloud.