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Android device occasionally not being registered in device collection

Posted: Wed May 13, 2015 8:36 am
by Michele

Hello,

I'm testing my app and sometimes I have to re-launch the app after installation on the device, to get it properly registered in the devices collection.
I have already read the other similar topics with no luck.

Could you please help me?

Thanks in advance


Android device occasionally not being registered in device collection

Posted: Wed May 13, 2015 12:11 pm
by Serhii Kulibaba

Hello Michele,

Appery.io automatically registers device in device collection if this app has push notifications.


Android device occasionally not being registered in device collection

Posted: Wed May 13, 2015 12:26 pm
by Michele

Hello Sergiy,

The app has push notifications activated.
After I install the apk on my device, I run automatically the app. In the welcome screen sometimes my device gets registered, sometimes don't and I have to close the app and re-launch it to let the registration be successful


Android device occasionally not being registered in device collection

Posted: Thu May 14, 2015 10:37 am
by Serhii Kulibaba

Could you clarify what Android version do you use? Did you keep app active with internet connection long time with no luck?


Android device occasionally not being registered in device collection

Posted: Mon May 18, 2015 9:07 am
by Michele

I have android 5.0.2.
My internet connection is always on. I'm testing it with the wireless connection and sometimes it works, sometimes don't.
I need to schedule a push notification as soon as the user registers on the app, so I really need that the device gets succesfully registered on the database on the first launch of the app