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Auto Update has stopped working

Posted: Wed Oct 18, 2017 3:04 pm
by Deon

Hi
It was working, now stopped. On Apple 6S. The spinner spins indefinitely
On Android S8+ the Auto Update is of about 10 versions ago. I have logged this before.


Auto Update has stopped working

Posted: Wed Oct 18, 2017 3:21 pm
by Bruce Stuart

Hi Deon,

We've encountered this issue as well. Auto update still works - however, after you've done a number of updates to the same release - there's a wall that you hit.

Our fix is to create a new build, release, and the cycle starts again. Not sure if that will work for you - however, that's been our experience...

Happy Wednesday by the way!
Bruce
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Auto Update has stopped working

Posted: Wed Oct 18, 2017 8:45 pm
by Jeffry Reed

Hello,

Deon, are you saying that it is updating to a version (about 10 versions ago)?

It has been my experience and confirmed by Appery that the build and update will [kind of] continue to work though to a prior build that succeeded in contrast to the build and update otherwise failing as a result of a conflict or other issue in the app.

Jeff


Auto Update has stopped working

Posted: Thu Oct 19, 2017 3:03 am
by Deon

Hey Bruce, as always good to hear from you! Thank you for the advise. You are right. I just created a new build. Working now


Auto Update has stopped working

Posted: Thu Oct 19, 2017 3:04 am
by Deon

Great, thank you for your advise Jeffry.