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elements delete themselves

Posted: Mon May 16, 2011 3:58 pm
by jselanikio

This happened twice: I had added numerous elements, including two data tables, many buttons, etc. I was adding another element, the screen froze for a moment, then most of my elements were gone EVEN THOUGH I HAD SAVED the project. When I open the saved project, the elements are still gone. Which sucks.


elements delete themselves

Posted: Mon May 16, 2011 4:00 pm
by maxkatz

Hi Joel, I'm sorry for this problem. I will have our support team look into this.


elements delete themselves

Posted: Mon May 16, 2011 4:02 pm
by maxkatz

What is the project number you were working on? You can find it in the URL: http://gotiggr.com/project/XXXXX.


elements delete themselves

Posted: Fri May 20, 2011 5:22 pm
by maxkatz

We were not able to reproduce this problem.. if you run into this issue again, or able to reproduce it, please don't hesitate to post here again.


elements delete themselves

Posted: Thu Jun 02, 2011 6:17 pm
by jselanikio

Sorry, Max. I didn't realize this was still here. The problem did not recur.


elements delete themselves

Posted: Thu Jun 02, 2011 6:19 pm
by maxkatz

Thanks, that's good to hear.