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Trouble with upgrading the account

Posted: Fri Jun 13, 2014 2:55 am
by Megs Shah

The online upgrade page keeps giving an error indicating transaction is declined but, all the information is correct. In addition there is no option for American Express which is what most companies use for business transactions. Please help.


Trouble with upgrading the account

Posted: Fri Jun 13, 2014 4:31 am
by ken@adler.net

... entered my credit card and hit "contunue".... it is just sitting there. Not processing the order.


Trouble with upgrading the account

Posted: Fri Jun 13, 2014 4:37 am
by Ken Adler

Switched to Firefox (from Google)... and it worked.


Trouble with upgrading the account

Posted: Fri Jun 13, 2014 4:48 am
by obullei

Great! Thank you for information.


Trouble with upgrading the account

Posted: Mon Nov 10, 2014 8:38 am
by laura6372139

Hi, I try with firefox or google chrome but I can buy the plan standar!!!!


Trouble with upgrading the account

Posted: Mon Nov 10, 2014 12:15 pm
by Maryna Brodina

Hello Laura!

Is there any error message shown?