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App crashes on push notification

Posted: Sun Aug 10, 2014 7:33 pm
by Andre Hoefs

Hello,

since today i got a problem.
My app crashes on receiving a push notification using android platform. Since before three days it worked fine.

The users of the ios-compilation are getting still push notificationes.
I don ́t know what i could have changed.... ?!?!

Thanks

hoefsi


App crashes on push notification

Posted: Sun Aug 10, 2014 10:04 pm
by Alena Prykhodko

Hello,

Please share (http://devcenter.appery.io/documentat...) your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and send us the app name.
And also please provide steps to test and devices Android versions you have tried.


App crashes on push notification

Posted: Tue Aug 12, 2014 8:30 am
by Andre Hoefs

Hello Alena,

thanks for your help!
Now i made a new build and the App is not crashing anymore. But it doesn't receive any Push notifications.:-(

Older builds of the App work fine, only new builds doesn't work.
I shared the App as you described. The name of the app is "Mentalimpuls".

Thx, André


App crashes on push notification

Posted: Tue Aug 12, 2014 10:06 am
by Evgene Karachevtsev

Hello Andre,

I've just tested your app, at first it still crashed right after installation. But after I reset Android permissions to default and re-installed it works correctly (push notifications work correctly too).


App crashes on push notification

Posted: Tue Aug 12, 2014 12:05 pm
by Andre Hoefs

Hello Evgene,

i did like you said. i made a new build, but my app is still crashing when i receive a push notification.
if i start the app normally everything is fine.... :-(


App crashes on push notification

Posted: Tue Aug 12, 2014 12:13 pm
by Evgene Karachevtsev

Andre,

Your app is still shared with us, so I checked and found that permissions are still the same. You should press Reset to default, save and try one more time.
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App crashes on push notification

Posted: Tue Aug 12, 2014 2:46 pm
by Andre Hoefs

Great ! Now it's working again!
Thank You very much! :-)