Kal
Posts: 0
Joined: Thu May 22, 2014 11:03 pm

Slow server again?

Both my colleague and I noticed that the server was slow this afternoon. Is there a problem? This is both in the development as well as run-time environment. Scripts that used to run fine time out now. The editor comes up slowly too.

Bruce Stuart
Posts: 0
Joined: Fri Oct 24, 2014 4:42 am

Slow server again?

I have a script that runs every 15 minutes that has not run in 3 hours ... Are these related ?

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Slow server again?

Hi Kal and Bruce -

Could you please specify the exact time when this happened?

We will check this.

Bruce Stuart
Posts: 0
Joined: Fri Oct 24, 2014 4:42 am

Slow server again?

3pm Thursday PST.

Kal
Posts: 0
Joined: Thu May 22, 2014 11:03 pm

Slow server again?

All Thursday afternoon for me, PST.

Bruce Stuart
Posts: 0
Joined: Fri Oct 24, 2014 4:42 am

Slow server again?

I'd agree that almost all of Thursday afternoon was problematic - 3pm is the time - and for the next hour - that my server scripts did not run.

Thursday morning around 11am - I started getting users complaining that their connections were being dropped from their devices and they were having to repeatedly login and then logout and back in again in order for the app to continue to work properly.

Illya Stepanov
Posts: 0
Joined: Mon Mar 18, 2013 8:48 am

Slow server again?

Hi Bruce and Kal -

Thank you for explaining the exact time - our development team is investigating this issue.

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