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All the mapping disappeared

Posted: Wed Jan 16, 2013 5:25 pm
by Jon Crump

All the mapping disappeared between my Rest requests and responses to pages and fields overnight?

This cloud solution seems like a good idea, but if code is changing or properties are being lost overnight?

What's the reason for this?


All the mapping disappeared

Posted: Wed Jan 16, 2013 5:34 pm
by maxkatz

Did you re-create the response parameters for the service?


All the mapping disappeared

Posted: Wed Jan 16, 2013 5:39 pm
by Jon Crump

No I closed the project, went to sleep, came back in today and find what was working yesterday (and last week) isn't working today and when I look into it the mapping is gone not just on one page but on all three pages! I haven't touched the login page for a long time as it was working!

Also I don't see how asking another question, means my original question is answered, maybe that is an automatic feature of getsatisfaction.com, but it doesn't satisfy the question.


All the mapping disappeared

Posted: Wed Jan 16, 2013 6:29 pm
by maxkatz

What is the project id?

The other option is to set status to: 'Doesn't need answer'. I can move it to a Problem type issue, if you want.


All the mapping disappeared

Posted: Wed Jan 16, 2013 8:41 pm
by Jon Crump

93fdb2e6-f504-4599-8837-8425f2aaed68

Definitely appears to be a problem, was there a problem with your systems last night?


All the mapping disappeared

Posted: Wed Jan 16, 2013 8:49 pm
by maxkatz

No known problems.. we'll check the project.


All the mapping disappeared

Posted: Thu Jan 17, 2013 10:06 pm
by maxkatz

We couldn't find any errors in the log that has to do with your project. If there is any way you can tell us how to reproduce this problem -- that would help a lot.


All the mapping disappeared

Posted: Wed Jan 23, 2013 3:57 pm
by Jon Crump

My initial post explained how it happened, it hasn't happened since, but if it does I'll be sure to post here.