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Project contents missing

Posted: Mon May 30, 2011 5:07 am
by Bhavna Appayya

Hi All,
I have been working on a project using gotiggr for almost a month now- I accessed my project today morning and the entire contents of the project are missing for some reason. Can someone help me with restoring this project urgently? my project id is -11761.
URL:http://gotiggr.com/project/11761/
Would greatly appreciate the help.
Thanks & Regards
Bhavna


Project contents missing

Posted: Mon May 30, 2011 7:30 am
by Polina Antipova

Hi Bhavna,

I am sorry for inconvenience.
Could you please remember, when was the last time when you saw not empty project?


Project contents missing

Posted: Mon May 30, 2011 12:03 pm
by AnneliesVerhaeghe

Hi, I'm having the same problem. My project ID is 76082.

Thanks for your help!


Project contents missing

Posted: Tue May 31, 2011 4:08 pm
by Polina Antipova

Hi Bhavna Appayya,
we restored DB backup from May 29 and your project 11761 is empty there.
We will try with DB backup from May 27. I will let you know the result. It would be great if we knew the date, when you saw your project not empty.

Annelies Verhaeghe,
we did not find the project with ID=76082. Are you sure, that project id is correct?


Project contents missing

Posted: Wed Jun 01, 2011 11:39 am
by Polina Antipova

Hi Bhavna,

we restored DB from May 27 and your project is not empty there. If you mail me to pantipova at exadel dot com, I will send you xml of your project.


Project contents missing

Posted: Wed Jun 01, 2011 1:53 pm
by Polina Antipova

Hi Bhavna,

we restored DB from May 27 and your project (11761) is not empty there .
Please, mail me to pantipova at exadel dot com and I will send you xml of the project.


Project contents missing

Posted: Thu Jun 02, 2011 1:54 pm
by Polina Antipova

Hi Bhavna,

BTW, did you use screen templates in your project?


Project contents missing

Posted: Fri Jun 03, 2011 9:31 am
by Bhavna Appayya

Hi Polina,

Sorry for the late reply, I was out of town.To answer your question - no i dint use any screen templates. I have mailed you at a href="mailto:pantipova@exadel.com" rel="nofollow"pantipova@exadel.com/a kindly send me the xml project. Thank you for all the help, you guys are doing a great job.

-Bhavna


Project contents missing

Posted: Fri Jun 03, 2011 9:36 am
by Polina Antipova

Hi Bhavna,

I've sent you the xml about 2 hours ago.

Thank you for using Tiggr!