Forum | Appery.io

Posted: **Wed Jan 08, 2014 4:03 am**

Hi,

We have an iPad app and an iPhone app, but as of sometime late last year when run them in Test mode, a screen with the following text appears:

Something did not work (500)
We are sorry. Something happened and we couldn't complete the request

Is there any way we can get more information as to what did not work?

The iPad app seems to have had its Start Page changed (to the only Master-detail page available); the iPhone app's Start Page is unchanged.

Many thanks,
Paul.

Posted: **Wed Jan 08, 2014 5:07 am**

Hello! Could you please clear the cache and try again? What browser and its version you use?

Posted: **Wed Jan 08, 2014 5:20 am**

Hi Alena,

Clearing the cache did not help. I tried in two browsers:
Chrome, Version 31.0.1650.63 m
Safari 5.1.7 (7534.57.2)

Thanks.

Posted: **Wed Jan 08, 2014 5:22 am**

Posted: **Wed Jan 08, 2014 5:30 am**

Posted: **Wed Jan 08, 2014 5:54 am**

Thanks. We'll check your app with our developers team and update when we'll have more information.

Posted: **Wed Jan 08, 2014 1:17 pm**

Hello! It's a bug unfortunately. It's fixed on our test environment and going to be pushed on production around January 18. Sorry for inconvenience.

Posted: **Mon Feb 03, 2014 1:06 pm**

Hello! Did you get it working?

Posted: **Mon Feb 03, 2014 8:53 pm**

Hi Maryna, yes it's working fine now - many thanks!

Something did not work (500) when running app in Test mode