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I can't create an app from backup.

Posted: Wed Jul 23, 2014 11:43 pm
by eascards

I backup my app then try to make a new one from the back up but it won't work. I get an error saying that the metadata file isn't there when it is. It is in a zipped folder and is called "metadata.xml.

Is this not the file that should be there or is there something else wrong?


I can't create an app from backup.

Posted: Wed Jul 23, 2014 11:47 pm
by Alena Prykhodko

Hello,

Please show us screen shot of the error.


I can't create an app from backup.

Posted: Wed Jul 23, 2014 11:49 pm
by eascards

I can't create an app from backup.

Posted: Wed Jul 23, 2014 11:59 pm
by Alena Prykhodko

Do you have a chance to create backup again?
If possible - please try again, if doesn't help please send us backup to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a with reference on this forum post (add backup to some cloud storage and give us the link to download)


I can't create an app from backup.

Posted: Thu Jul 24, 2014 5:40 am
by Kateryna Grynko

Hi Ellen,

Could you please clarify how you create this backup file? It has a different structure.


I can't create an app from backup.

Posted: Thu Jul 24, 2014 1:52 pm
by eascards

Because I only have one app, it is automatically selected. So on the "Apps" page, I click "Backup". Image


I can't create an app from backup.

Posted: Fri Jul 25, 2014 11:38 am
by Maryna Brodina

Hello!

Could you create new project backup this way (click on Backup button) and send us that backup?


I can't create an app from backup.

Posted: Fri Jul 25, 2014 1:32 pm
by eascards

I just emailed the link.


I can't create an app from backup.

Posted: Fri Jul 25, 2014 1:57 pm
by Maryna Brodina

Thank you! Would you mind sharing your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a?