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Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Mon Feb 10, 2014 10:24 pm
by Amanda

Using Firefox. I opened the project today and it was working, but I don't think I made any changes. I think I accidentally reloaded the page while I was editing, and now I can't get back in. I shared with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Mon Feb 10, 2014 10:27 pm
by Amanda

FYI: problem exists in Firefox 27 and in IE 9.


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Mon Feb 10, 2014 10:50 pm
by Illya Stepanov

Hi Amanda - we'll check it. Please note that Appery.io does not support IE9.


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Tue Feb 11, 2014 1:10 am
by Amanda

I don't blame you! It's just the only flavor of IE I had handy on this machine. For what it's worth, it IS working in Chrome. I'll do that for now.


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Tue Feb 11, 2014 6:42 am
by Maryna Brodina

Hello! Could you clear cache in Firefox and try again? Please let us know result.


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Thu Feb 27, 2014 5:50 pm
by Alex GG

Hello, Since yesterday I cant load project...I have shared with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a,
The app name is distrito fitness. I cleared cache, tried explorer, chrome, and firefox. Also created new from backup. Couldn find any way to load it. Image

please help! Image


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Thu Feb 27, 2014 6:05 pm
by Illya Stepanov

Hi Alex -

We'll check it.


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Thu Feb 27, 2014 7:51 pm
by Illya Stepanov

I have managed to open it successfully in FF 27.0.1.


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Thu Feb 27, 2014 8:40 pm
by Alex GG

mine is 27.0.1 too...I created new app, and it opens successfully, but the other not...Any ideas? maybe some malware is causing this...


Project won't load, and I get a Javascript error: "Can't load project, incorrect project ID."

Posted: Thu Feb 27, 2014 9:07 pm
by Illya Stepanov

You app is pretty heavy for loading - so even firewall can prevent successful opening.
Please try to minimize traffic load and try one more time.