Forum | Appery.io

Posted: **Wed Apr 15, 2015 6:42 pm**

Posted: **Wed Apr 15, 2015 6:53 pm**

Hello Felix,

Could you please try to log out from Appery.io, clear browser cache and cookies, re-log in and try your app once again?

Posted: **Wed Apr 15, 2015 7:08 pm**

Hi Evgene, how are you?

Yes i did that, but nothing my friend
The platform is not loading.

What other thing, can i do?

Posted: **Wed Apr 15, 2015 7:10 pm**

Felix,

Could you please check that other programs, such as antiviruses or firewalls don't affect to the work of Appery.io?

Posted: **Wed Apr 15, 2015 7:19 pm**

Ok it is something like that because i can open the platform in other mac.

I don't have any firewall or antivirus install on my mac. Any idea?

BTW yesterday i install the last Mac OS X Yosemite update.

Posted: **Wed Apr 15, 2015 7:21 pm**

Felix,

Probably this can be the reason. Could you please try some other browsers on your first mac - maybe with some of them our platform works?

Posted: **Wed Apr 15, 2015 7:28 pm**

Yes i tried with chrome, firefox and safari but nothing

Posted: **Wed Apr 15, 2015 8:27 pm**

Felix,

We'll investigate this issue but unfortunately it may take some time.

Posted: **Thu Apr 16, 2015 7:46 am**

Hi Felix,

We've tested with Mac OS X Yosemite update installed. Everything works just fine.
Seems this is not Appery.io related issue.

Not sure what else we can suggest here. Have you tried rebooting?

Posted: **Thu Apr 16, 2015 8:35 pm**

Hello Alena, how are you?

I resolved the problem.

I don't know what was the final solution because i tried many things, but finally appery loaded.

Thanks for your support.

I can't open my app. When a press open (Appery.io->apps), the platform never load. Please help!!!