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Session is not connected - I can't do anything right now

Posted: Wed Jun 10, 2015 7:41 am
by Reynaldo Libutan

I know there is another thread about this but it is not getting attention at the moment.

I am currently experiencing this and as what I observed, I am getting this error when I refresh while something is still loading (most probably my service but not really sure).

I tried clearing local storage, session storage, cookies in my browser but to no avail.

I can't do anything right now and I have deadlines to meet. Any suggestion how to continue my work?


Session is not connected - I can't do anything right now

Posted: Wed Jun 10, 2015 8:45 am
by Serhii Kulibaba

Hello Reynaldo,

This is known bug, working to fix it.
We are really sorry for the trouble caused.

Please provide us with your projects GUIDs (URL links of your Appery.io app in preview window), we will need them for investigation.

More information in this topic:
https://getsatisfaction.com/apperyio/...


Session is not connected - I can't do anything right now

Posted: Thu Jun 11, 2015 6:18 pm
by Dupdroid

Any progress on this bug? It is putting a serious dent in my productivity.


Session is not connected - I can't do anything right now

Posted: Thu Jun 11, 2015 6:34 pm
by Alena Prykhodko

Hello,

This is the bug of high priority, our developer is working to fix it.
As soon as it's resolved we'll let you know.


Session is not connected - I can't do anything right now

Posted: Mon Jun 15, 2015 2:22 am
by Reynaldo Libutan

Hi, this early in the morning (GMT+8) I am already experiencing this AGAIN.

This is a deal breaker. Please investigate this ASAP.

http://appery.io/app/view/5a249b4e-7b...

use 9999 as pin.


Session is not connected - I can't do anything right now

Posted: Mon Jun 15, 2015 10:24 am
by Illya Stepanov

Hi Reynaldo -

Do you still need our assistance with this issue?


Session is not connected - I can't do anything right now

Posted: Mon Jun 15, 2015 11:15 pm
by Reynaldo Libutan

Yes I am still experiencing the issue on a daily basis. 30mins-1hr like this.


Session is not connected - I can't do anything right now

Posted: Wed Jun 17, 2015 10:32 am
by Evgene Karachevtsev

Hello Reynaldo,

Could you please clear browser cache and test your app once again? After yesterday's hot-fix you shouldn't face this issue anymore.


Session is not connected - I can't do anything right now

Posted: Thu Jun 18, 2015 1:13 am
by Reynaldo Libutan

I haven't touched Appery yesterday because I was doing backend stuff but I will today so if anything goes wrong, I'll update this thread immediately.
Thanks.


Session is not connected - I can't do anything right now

Posted: Thu Jun 25, 2015 5:32 am
by Reynaldo Libutan

I believe this is resolved already. Please close.