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Appery down yet again

Posted: Fri Aug 14, 2015 11:13 am
by Deon

Ok this is ridiculous. Your downtime is getting out of control and causing major issues regarding productivity.


Appery down yet again

Posted: Fri Aug 14, 2015 11:14 am
by Deon

Why cant u post notifications on your website.?


Appery down yet again

Posted: Fri Aug 14, 2015 11:26 am
by Illya Stepanov

Hi Deon -

We had a warn message inside our platform before 1 hour to this maintenance.

By the way, we are back online already.


Appery down yet again

Posted: Tue Aug 25, 2015 6:57 pm
by Deon

Hi Illya

I am aware of the fact that you send notifications every few seconds when you are not down but I was not working I only came online when you were down already. There is no message on screen to say that you down for maintenance. Do you have a maintenance schedule or do you just down the server whenever for maintenance and give people a 60 min warning?

Thx


Appery down yet again

Posted: Wed Aug 26, 2015 8:52 am
by Alena Prykhodko

Hello Deon,

When we are pushing updates we inform customers previously, this maintenance is scheduled.


Appery down yet again

Posted: Mon Sep 07, 2015 6:14 am
by Deon

Hi

That is not true. You are pushing updates right now and there was no warning whatsoever. Nothing on the console!!!!!!!!!!

I opened the console in another browser and got a We are pushing upates messsage.

So now I have done some work and I guess this will be lost??

TOTALLY UNPROFESSIONAL


Appery down yet again

Posted: Mon Sep 07, 2015 6:16 am
by Alena Prykhodko

Hi Deon,

This is short maintenance https://getsatisfaction.com/apperyio/..., should be finished soon.
We'll update when is done.


Appery down yet again

Posted: Mon Sep 07, 2015 6:17 am
by Deon

No use updating after the fact!


Appery down yet again

Posted: Mon Sep 07, 2015 6:20 am
by Deon

That is ridiculous. The message gets posted on get satisfaction. Who even sees that. I dont!!!!


Appery down yet again

Posted: Mon Sep 07, 2015 6:24 am
by Alena Prykhodko

Dear Deon,

We are very sorry for troubles caused.
This information was previously announced in blog https://blog.appery.io/2015/08/upcomi... as well.

We are back now.