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push notifications problems

Posted: Thu Jun 19, 2014 4:28 pm
by hatem mabrouk

when i send push notifications to all devices that register on device collection

i observe that some devices deleted from device collection

why ??????????????


push notifications problems

Posted: Thu Jun 19, 2014 5:44 pm
by Kateryna Grynko

Hi Hatem,

Please make sure you have not deleted them from Database (http://devcenter.appery.io/documentat...) or the app wasn't deleted from these devices.


push notifications problems

Posted: Thu Jun 19, 2014 6:25 pm
by hatem mabrouk

i have not deleted them from Database and the app wasn't deleted from these devices.


push notifications problems

Posted: Thu Jun 19, 2014 9:16 pm
by Kateryna Grynko

Hi Hatem,

This was not supposed to happen. Did it happen only once? When did it happen?


push notifications problems

Posted: Sun Jun 22, 2014 9:51 am
by Hatem Mabrok

it happen after each send notification


push notifications problems

Posted: Sun Jun 22, 2014 10:44 pm
by Illya Stepanov

Hi Hatem,

How you sending push messages to all devices? Could you please show settings that you using, preferably with screenshots and steps.


push notifications problems

Posted: Mon Jun 23, 2014 3:18 pm
by hatem mabrouk

push notifications problems

Posted: Mon Jun 23, 2014 3:19 pm
by hatem mabrouk

please help me


push notifications problems

Posted: Mon Jun 23, 2014 8:17 pm
by Evgene Karachevtsev

Hello Hatem,

Please clarify, how could you know that the program was not removed in these seven devices. When the application is deleted, the entry in the database in devices collection remains, but when you try to send a message, there is the same error as you have: Description: NotRegistered


push notifications problems

Posted: Tue Jun 24, 2014 6:34 am
by Hatem Mabrok

hello Evgene Karachevtsev

i want to understand this

(When the application is deleted, the entry in the database in devices collection remains )

is this true ???????