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Im Getting an Error while saving

Posted: Fri Jul 25, 2014 1:43 am
by Bobby Newland

I get an error message that says

Oops - an error occurred. Please try again in a few seconds!

It has been happening since yesterday I was doing a test run to see how stable this platform is before I purchased a year service. I am at a standstill please help


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:00 am
by Illya Stepanov

Hi Bobby,

Could you please log out from Appery.io, clear browser cache and cookies and re-login? Let us know the result.


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:14 am
by Bobby Newland

just did it twice and its still doing the same thing


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:21 am
by Illya Stepanov

Please share your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and tell us the steps to reproduce it? Also please specify the apps name.
:: http://devcenter.appery.io/documentat...


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:26 am
by Bobby Newland

sounds good i shared it with support and its the only app on there i really like this service but it need stability please keep me updated


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:07 pm
by Evgene Karachevtsev

Hello Bobby,

Could you please try to create backup of your project and then restore project from backup. This should help.


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:12 pm
by Bobby Newland

Hi I have backed it up but I don't sew where to upload the restored file


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:15 pm
by Evgene Karachevtsev

Bobby,

Please look at this link: http://devcenter.appery.io/documentat... You should choose From backup


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:18 pm
by Bobby Newland

Yes found it, it seems to be working sofar. Will this continue to happen as I am meeting this week to decide if this is the platform we are going to use to build our app and I don't want to get stuck in the middle of the process. Other than that everything is great


Im Getting an Error while saving

Posted: Fri Jul 25, 2014 2:23 pm
by Evgene Karachevtsev

Bobby,

Everything should work without problems. Perhaps, this error appeared because of the recent release. In any case, if you'll have any issues or questions we will do our best to solve them quickly.