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App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 4:13 pm
by Michael Johnson

My web app is making a JSONP request to our database. Intermittently, with no particular pattern, the requests are failing with a 400 error, "SCSX009 Script launch interval time has not elapsed".

We are essentially requesting the same data over and over -- these are not different requests, so the problem is not that some of the requests are invalid. Since this is a "quota" error, we checked our account -- our service level has 1,000,000 requests available and we have used approximately 100,000 as of now. We didn't see anything when we ordered this service level about request rate throttling.

This is quite frustrating because we are actually running a live event and this error is preventing the app from working properly. Would appreciate prompt assistance.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 4:15 pm
by Michael Johnson

Request URL is https://api.appery.io/rest/1/code/Web...

We are calling it with JSONP so the actual request will have a callback param, e.g. https://api.appery.io/rest/1/code/Web...


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 5:43 pm
by Michael Johnson

Now the entire Appery platform has stopped working -- requests get 504 Bad Gateway and even the web dashboard is timing out to https://appery.io/50x.htm.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 5:57 pm
by Illya Stepanov

Hello Michael,
Yes, we are working on it right now. Also it coud be why your script stops working immidiatly.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 6:00 pm
by Michael Johnson

Thanks much for the update. It's really good to know that someone is there to handle the problem on a Saturday.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 8:45 pm
by Illya Stepanov

Michael please try again and tell us about the result.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 8:55 pm
by Michael Johnson

"503 Service Temporarily Unavailable nginx" at the moment. Just click on https://api.appery.io/rest/1/code/Web... (it is public data, no login credentials required)


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sat Oct 26, 2013 9:15 pm
by Illya Stepanov

Sorry Michael I was too quick -- we'll update when it will be ready.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Sun Oct 27, 2013 2:53 pm
by Illya Stepanov

We are very sorry. We are still working to fix it as soon as possible.


App is getting a "Script launch interval time has not elapsed" error accessing my Appery cloud database.

Posted: Mon Oct 28, 2013 2:26 pm
by Kateryna Grynko

Hi Michael,

Please check if it's working now.