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Can't access Server Code!

Posted: Fri Mar 20, 2015 4:23 pm
by Kal

When I go to the Server Code tab, all I see is a "Loading" spinner. I was using Safari. I deleted browser cache and cookies, re-logged in. Still, the same thing. Then I tried Chrome, and got the same thing. Then I tried Firefox and got the same thing.

I am out of options! What should I do?

-Kal.


Can't access Server Code!

Posted: Fri Mar 20, 2015 5:35 pm
by Kal

OK, please, any ideas? I have not been able to access the Server Code editing page for over an hour now. This is becoming a serious problem!

-Kal.


Can't access Server Code!

Posted: Fri Mar 20, 2015 5:43 pm
by Kal

I also tried using Chrome from a different (Windows 8) machine, and had the same issue.


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:28 pm
by Egor Kotov6832188

Hello Kal,

Please share server-code script with support.


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:31 pm
by Kal

Egor, I don't think you understood the problem. I can't even load that page, so no possibility of sharing any script. The issue is not with a single script, but the whole page! See screenshot below:
Image


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:33 pm
by Egor Kotov6832188

Kal,

1) open console (in Chrome F12)
2) open console tab and send us screenshot of any besides "503 (Service Unavailable) from heroku"


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:37 pm
by Kal

Here you go:
Image


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:40 pm
by Egor Kotov6832188

Hmmm,

Everything looks normal
Please do next steps
1) Clear cache and cookies, details http://gyazo.com/50e9194ca8aab1e21c03...

2) Remove appery.io manifest file, details http://devcenter.appery.io/documentat...


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:47 pm
by Kal

OK, I did these 2 steps to satisfy you, but, made no difference.

Note that this problem is happening on multiple machines, on multiple browsers, and with multiple user accounts (under the same company id). This is definitely NOT a browser side issue, it is a server side issue.

What is that 500 Internal Server Error? That does not seem normal to me...


Can't access Server Code!

Posted: Fri Mar 20, 2015 6:54 pm
by Egor Kotov6832188

Kal,

500 error means you haven't logged in on heroku site.
Dev team working on it.