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Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:08 pm
by Zachary Taylor

Hi,

When I select my app and then select "Open", the browser screen becomes completely blank. This occurs using both the latest Chrome and FireFox browsers. How can I fix this?

Thanks,

Zack


Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:19 pm
by Evgene Karachevtsev

Hello Zachary,

Could you please clarify, what version of the builder do you use - old or new?


Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:39 pm
by Zachary Taylor

I upgraded to the new one.


Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:45 pm
by Evgene Karachevtsev

Zachary,

Could you please share your project with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and tell us its name? http://devcenter.appery.io/documentat...


Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:49 pm
by Zachary Taylor

Hi Evgene,

Yes. I just shared my project with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a.

Thanks,

Zack


Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:52 pm
by Evgene Karachevtsev

Zachary,

Also please specify its name.


Open Screen is completely blank

Posted: Thu Dec 04, 2014 5:55 pm
by Zachary Taylor

The name is Reliability.


Open Screen is completely blank

Posted: Thu Dec 04, 2014 6:06 pm
by Evgene Karachevtsev

Zachary,

I've just managed to successfully open your project, so it's ok. Couid you please try to log our from Appery.io, clear browser cache and cookies and re-log in? Or try the third browser?


Open Screen is completely blank

Posted: Thu Dec 04, 2014 6:17 pm
by Zachary Taylor

Hi Evgene,

I logged out and cleared browser cache for 3 browsers: Internet Explorer, FireFox, and Chrome.

Then I logged in, selected Reliability and then Open. Blank screens for all 3 browsers. Note I can select Test and the phone model does show up.

How can I fix this?

Thanks,

Zack


Open Screen is completely blank

Posted: Thu Dec 04, 2014 6:24 pm
by Evgene Karachevtsev

Zachary,

Could you please check, whether you can open another projects? Also please try to create backup of this project and then restore the project from the backup and open it?