3dbounce
Posts: 0
Joined: Sat May 18, 2013 9:58 am

Launch images media manager not working!

Hi,

Im having a problem exporting for Apple. In the app settings i cannot change the "launch images" as none of my resources appear in the media manager. Even when i try to upload something, nothing appears in the window!

When i go to the resource manager threw one of the app pages i can seen the launch image i tried to upload.

I need this sorted asap as i am trying to upload my app to the apple app store today. Image Image

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Launch images media manager not working!

Hello! Images you're trying to upload on iOS binary tab should be .png and have exactly the same size as specified.

3dbounce
Posts: 0
Joined: Sat May 18, 2013 9:58 am

Launch images media manager not working!

Thanks a lot, didn't realise they had to be png as it is not mentioned when trying to upload.

marieall
Posts: 0
Joined: Thu Oct 03, 2013 4:10 pm

Launch images media manager not working!

Hi Maryna,

Same problem here, except i have png images and they are the same size than requested...

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Launch images media manager not working!

Hello! Could you send us one of those images you have problem with so we can check it on our end? Please send it to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a.

Jose6594145
Posts: 0
Joined: Mon Jan 20, 2014 9:24 pm

Launch images media manager not working!

Hi, I have the same issue (png and same size requested). Any know workaround to make it work?
Thanks in advance,
Jose

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Launch images media manager not working!

Hello! Please close media manager and open again. Is there image you expect?

Jose6594145
Posts: 0
Joined: Mon Jan 20, 2014 9:24 pm

Launch images media manager not working!

No. (I also logged out and sig-i again as well just in case)

Maryna Brodina
Posts: 0
Joined: Thu Apr 05, 2012 7:27 am

Launch images media manager not working!

Could you send us that image to a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a so we can try on our end?

Jose6594145
Posts: 0
Joined: Mon Jan 20, 2014 9:24 pm

Launch images media manager not working!

Already sent. There are four of them; I'm trying to load them as "Launch Images" in the "Android binary" section in the "Project / App settings" Menu.

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