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Top Bar Missing in Editor

Posted: Mon Jan 12, 2015 5:09 am
by Shakir Ahamed

My project worked fine when developing it in Chrome on Ubuntu. I tried opening the same project in Win 8.1 but the top bar (where we have the Test, Export...) is missing. Pls see attached image. The issue is across firefox, IE and Chrome. Pls Suggest. I tried clearing cache..that did not work. Image


Top Bar Missing in Editor

Posted: Mon Jan 12, 2015 8:46 am
by Evgene Karachevtsev

Hello Shakir,

Unfortunately this is the bug. We reported it and will get back to you with the update when we have more info from our development team


Top Bar Missing in Editor

Posted: Mon Jan 12, 2015 1:37 pm
by Evgene Karachevtsev

Shakir,

Could you please specify the device on which you test Appery.io and its resolution?


Top Bar Missing in Editor

Posted: Tue Jan 13, 2015 1:22 am
by Shakir Ahamed

Use a Lenovo G50, Win 8.1, resolution 1366 * 768


Top Bar Missing in Editor

Posted: Tue Jan 13, 2015 5:14 am
by Yurii Orishchuk

Hi Shakir,

Thanks for this update.

Regards.


Top Bar Missing in Editor

Posted: Wed Jan 14, 2015 12:40 pm
by Shakir Ahamed

Hi Yurii.. any update on this ?


Top Bar Missing in Editor

Posted: Wed Jan 14, 2015 12:45 pm
by Evgene Karachevtsev

Hello Shakir,

Unfortunately not yet. This is kind of specific issue of interaction of Appery.io and Windows 8.1 - there is one more user with the same problem an he uses Lenovo with related version. We are still investigating this issue and will get back to you with the update when we have any news from our development team.


Top Bar Missing in Editor

Posted: Thu Jan 15, 2015 4:55 pm
by Alena Prykhodko

Hello Shakir,

We were not able to reproduce this behavior on Lenovo, running Win8.1
Please specify, do you have any plugin or adblock there?
Also, clarify you do not see top bar right away after loading or after some action?


Top Bar Missing in Editor

Posted: Fri Jan 16, 2015 3:47 am
by Shakir Ahamed

Hi Alena

The issue is across any browser I use in 8.1, so its not browser specific. Tried disabling virus scanner, firewall and did a Win update.. but that did not help.

Even compatibility settings did not work.. The top bar loads when I open the project in Chrome/ Ubuntu, I can assume my prroject is fine.

attaching the sequence of images when the project loads..hope this helps.

Shakir
Image


Top Bar Missing in Editor

Posted: Fri Jan 16, 2015 3:21 pm
by Maryna Brodina

Thank you for that information! Sent back to QA team.