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Devices not registering

Posted: Sat Nov 21, 2015 4:11 am
by Deon

Hi

I have had this problem before and after I reported it, it mysteriously fixed itself.

Devices are not registering for push.
All settings are 100% correct. I have copied from a working app.

Please can you fix this bug.


Devices not registering

Posted: Sat Nov 21, 2015 5:21 am
by Alena Prykhodko

Hello Deon,

Please clarify do you experience this problem now?
Also specify library version that you use.


Devices not registering

Posted: Tue Nov 24, 2015 11:49 am
by Deon

Hi

Yes still does not work
4.1.x


Devices not registering

Posted: Thu Nov 26, 2015 5:01 pm
by Evgene Karachevtsev

Hello Deon,

Please share your app with support and tell us its name.


Devices not registering

Posted: Mon Nov 30, 2015 9:34 am
by Deon

Hi

it is called zapidy. I have shared it.

Just something . I am using same Google API for another app. Does that matter?

Thx u


Devices not registering

Posted: Wed Dec 02, 2015 2:23 pm
by Evgene Karachevtsev

Hello Deon,

We managed to reproduce the issue, could you please clarify do you use some push events in your app or some JS code for example to get device id?


Devices not registering

Posted: Thu Dec 03, 2015 7:49 am
by Deon

Hi Evgene

No push events or code to get device id within app. I am using server code to get geolocation of places nearby.

However I want to get device id and geolocation in order to be able to do geofence push messages. I will only start that once issue is resolved.


Devices not registering

Posted: Thu Dec 03, 2015 9:50 am
by Evgene Karachevtsev

Deon,

I tested your app today again and it seems to work correctly now (but with default android permissions, with yours it doesn't start). We're investigating what could cause this, meanwhile could you please try is it working for you?


Devices not registering

Posted: Fri Dec 04, 2015 1:39 pm
by Deon

Thank you


Devices not registering

Posted: Sun Dec 06, 2015 2:08 am
by Evgene Karachevtsev

Deon,

Could you please detail is your app working for you now?