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Tiggzi Tester Issue - Android 2.2

Posted: Sat Mar 17, 2012 8:21 pm
by RyanShay

Phone: DROIDX
Android Version: 2.2

Tiggzi tester installs perfectly. After logging in and attempting to run or debug a project, the error "file could not be downloaded" is given.

The phone does have an internet connection (wifi), and does NOT have an SD card. Though it has about 5gb of internal storage free.


Tiggzi Tester Issue - Android 2.2

Posted: Sat Mar 17, 2012 8:44 pm
by maxkatz

Same thing happens if you log out and log in back? Can you also try with a new app?


Tiggzi Tester Issue - Android 2.2

Posted: Sat Mar 17, 2012 9:13 pm
by RyanShay

Restarting, and creating a new app did not work.

I was able to find a micro SD cart to throw in the phone.

It works as long as there's a card in it, so it must not be expecting internal storage to be available is my guess.


Tiggzi Tester Issue - Android 2.2

Posted: Sat Mar 17, 2012 10:12 pm
by maxkatz

I don't have an SD card in my phone.. this is strange. I will have our team test this.


Tiggzi Tester Issue - Android 2.2

Posted: Mon Mar 19, 2012 4:23 pm
by maxkatz

Did you have the internal SD card mounted? It won't work without it (how Android works). But you don't need an external card.


Tiggzi Tester Issue - Android 2.2

Posted: Mon Mar 19, 2012 7:48 pm
by RyanShay

I didn't have a card in the phone at all, since the Droid X has like 6GB of internal storage built into the phone, I didn't assume that I'd need it.

This probably isn't a bug per se, it just stumped me for a minute because I couldn't figure out why it wouldn't use internal storage if available.

I'm fairly certain the internal storage was mounted, I don't think you can unmount it?

Once I put an actual micro SD card in the phone, it worked fine.

Maybe I'm misunderstanding the question.


Tiggzi Tester Issue - Android 2.2

Posted: Mon Mar 19, 2012 8:08 pm
by maxkatz

We have never this such error before, maybe the internal storage is mounted under a different name on this specific phone. Can you tell us under what name the internal storage is mounted?


Tiggzi Tester Issue - Android 2.2

Posted: Mon Mar 19, 2012 10:01 pm
by RyanShay

It looks like the Tiggzi Tester app installer was saved to /data/app/com.exadel.tiggr.projectlist-1.apk, so I'm guessing /data/ ?

The com.exadel.tiggr.projejectlist_preferencex.xml gets saved to:
/data/data/com.exadel.tiggr.projectlist/shared_prefs/

The app itself installs and opens just fine. The project list even displays correctly, it just won't let me actually download a project to test.


Tiggzi Tester Issue - Android 2.2

Posted: Mon Mar 19, 2012 11:46 pm
by maxkatz

Thanks.. we'll test again why it fails.


Tiggzi Tester Issue - Android 2.2

Posted: Tue Mar 20, 2012 1:14 am
by Jgc

WOW! I have been having this exact same problem all day today.....is there something going on with the tiggzi servers or something? The link to open my project in a web browser wont work either...gives me a 404....