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Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 2:25 pm
by Chris A
After today's update, DB services don't work anymore. All I get is this:
{
"status":"500 Internal Server Error",
"url":"https://api.appery.io/rest/1/db/colle...",
"response":{
"code":"DBSQ000",
"description":"Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods"
}
}
I haven't changed anything, so it must be somehow related to the upgrade. Is there anything I can do?
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 2:27 pm
by Maryna Brodina
Hello Chris! I replied you directly. We released new Appery.io version today, perhaps you get this error while we were on maintenance. Do you have this error with one service only? Could you try again? If it's still reproducible, please share app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and send us steps to reproduce.
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 7:23 pm
by jaydatt
Hi Mayna,
we are getting the following error when we are trying to access your API :
{"code":"DBUI000","description":"Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods"}
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 7:43 pm
by Kateryna Grynko
Hello,
We are sorry, this is a known problem, will be fixed as soon as possible.
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 11:38 pm
by Chris A
Any hints on when it will be fixed? I have a deadline.
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 11:47 pm
by Alena Prykhodko
Hello Chris, we are doing our best, this is high priority issue.
Please tell us browser you use and its version.
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Tue Feb 11, 2014 11:56 pm
by Chris A
Hi, it's Chrome 32.0.1700.107 m. Same happens with FireFox 27.0
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Wed Feb 12, 2014 6:01 am
by Chris A
Am I the only one with this problem? IF yes, since a browser issue can be excluded (same problem on different browsers AND different PCs), what if I export everything and you reset my account?
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Wed Feb 12, 2014 6:10 am
by Nathan Morin
Hi. Is this problem resolved yet? I am on a tight deadline as well. An ETA would be appreciated. Thanks.
Read operation to server mongo-master-int.appery.io/10.195.174.3:27017 failed on database tiggzi-iods
Posted: Wed Feb 12, 2014 6:19 am
by jaydatt
Hi Chris,
we are also facing the same issue.
due to this we were not able to deliver on time...