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Events/Data Tab Missing, and now No Connection to the site??

Posted: Sat Jun 01, 2013 9:43 pm
by John Herdean

It seems like theres a lot of problems going on with the appery site rt now.

1 - The Events Button at the bottom of a page is missing (see below);
2 - The Data Tab is missing (see below);

These issues occurred after i tested (successfully) a service and mapped the elements to the page. I wanted to go back to the page and invoke some new service, but then the Events Button was missing and so was the Data Tab as well. This same problem happened to me last week, but on a completely different page. It looks like the bug isnt fixed and coming back now...

And Finally, I cleared my cache and cookies to try again, but I was not able to get into my project at all anymore. Its stuck now...

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Events/Data Tab Missing, and now No Connection to the site??

Posted: Sat Jun 01, 2013 9:59 pm
by John Herdean

I am actually able to log into my other project (Linked Live), but not this one (Truck).

So, there must be a significant error inside this project (Truck App) that is causing major problems. Are you guys still working on fixing this project for me? I havent been able to work on it for almost an entire week and now Im trying to go back into it to continue working on it.. I'm basically 95-99% complete on the back side for this project and I wanted to come back on the front end to finish testing all my services, but after the 1st service i tested my project crashed..

When can we get this project up and running for me? Its been more than a week now since you guys have been telling me that this project will get fixed of the bugs and still its a big problem...


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sat Jun 01, 2013 11:03 pm
by maxkatz

You are right, it is an issue with this specific project only. We are trying to find a solution where this won't happen at all -- it takes some time. You had a similar issue earlier in the week and it was fixed?


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sat Jun 01, 2013 11:51 pm
by John Herdean

can we get it back in shape by tomorrow morning?


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sun Jun 02, 2013 12:04 am
by Illya Stepanov

We'll will try to sort this out! And we'll update!


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sun Jun 02, 2013 2:34 pm
by John Herdean

Hi, I just tried to login to my Truck project and its still not letting me in.... Is there any way to let me in to work on the pages that are not affected by the bug?


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sun Jun 02, 2013 2:41 pm
by Illya Stepanov

What do you mean by "not letting you in"? Can you show a screenshot?


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sun Jun 02, 2013 3:41 pm
by John Herdean

I cannot enter my project period (Truck). My other project (Linked Live) i can enter no problem.

See below a screen shot of my 2 screens side by side (Linked Live - left, and Truck - right (i even left it running for an hour and wont get in)):

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Events/Data Tab Missing, and now No Connection to the site??

Posted: Sun Jun 02, 2013 3:51 pm
by Illya Stepanov

John, please also can you make a screenshot of the console window on the problem page while it's loaded?


Events/Data Tab Missing, and now No Connection to the site??

Posted: Sun Jun 02, 2013 4:40 pm
by John Herdean