Forum | Appery.io

Hi there

I am trying to get the barcode scanner to work, however, it seems that it just sits and refocuses every 3 seconds or so without actually scanning. (The yellow dots appear on the bars but that's about it).

I tested it in the Tiggzi testing app on my Andriod advice & in thinking that it might be a device issue, I used my normal barcode scanning app to scan the same barcode and that worked in under a second.

Thanks in advance,

Sam

Can you share the app for collaboration with a href="mailto:tiggzi@support.com" rel="nofollow"tiggzi@support.com/a?

That's been shared.

It seems like I cant as I only have one licence and therefore cant share the app. Any way to get it done? The project number is 337254.

You should be able to share with a href="mailto:support@tiggzi.com" rel="nofollow"support@tiggzi.com/a as it has a Pro plan.

Thanks for that, I shared it with a href="mailto:support@tiggzi.com" rel="nofollow"support@tiggzi.com/a

Thanks.. we'll test.

We tested and we think it has to do with the bar code itself. We got the same behavior where it focuses but doesn't scan. Can you try different bar codes and see if it works...?

Ah ok. I've tried 6 different barcodes and received the same behaviour. In addition, I tried my normal barcode scanning app and that seemed to work.

On which exact device/Android version are you testing the app?