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Can't open project
Posted: Wed Jun 08, 2011 1:10 pm
by luke.m.scott
Can i firstly say that I Love tiggr
Im having troubles opening my project
I have tried in ie, ff, opera, and chrome
it usually stays in "Parsing project", but sometimes it will go to the "adobe flash has crashed" screen
I have tried reinstalling flash but this hasn't helped
Is there any way I can make it open?
Thanks in advance
Can't open project
Posted: Wed Jun 08, 2011 2:22 pm
by Polina Antipova
Hi Luke,
sorry for inconvenience.
Please, send me the project id. You can find it as a part of URL, when you try to open it for editing.
We will try to investigate what happened.
Can't open project
Posted: Wed Jun 08, 2011 9:44 pm
by luke.m.scott
Hi Polina,
The project ID is 10175
Thanks
Can't open project
Posted: Thu Jun 09, 2011 11:23 am
by luke.m.scott
Hi Polina,
Also sometimes adobe doesn't crash but it opens up to a page that you can't do anything with (see attachment).
Then when you try and click on anything nothing works
Can't open project
Posted: Thu Jun 09, 2011 3:14 pm
by Polina Antipova
Hi Luke,
could you please remember when you were able to open your project in Flex editor?
Can't open project
Posted: Thu Jun 09, 2011 9:39 pm
by luke.m.scott
It opened briefly on Monday or Tuesday of this week, but then i tried to save some changes and it kept saying "Saving" but it never saved.
I have been having an increasingly difficult time opening the project over the last couple of weeks.
Thanks
Can't open project
Posted: Wed Jun 15, 2011 4:39 am
by luke.m.scott
Hi Polina,
Have you got any ideas as to what can be done to make the project open?
Can't open project
Posted: Wed Jun 15, 2011 6:30 am
by Polina Antipova
Hi Luke,
we are working on your problem. I will let you know, when we fix it.
Can't open project
Posted: Wed Jun 15, 2011 1:01 pm
by luke.m.scott
Can't open project
Posted: Fri Jun 17, 2011 3:53 pm
by maxkatz
Just to give an update. As you have very large number of pop-ups, we are making some changes how they are loaded. I can't promise, but right now it's schedule to be fixed next week.