Multiple Android Issues

Wed Jun 04, 2014 8:05 pm

So, I am going to try to consolidate my Android issues into one thread so I don't have to keep commenting on different threads and wait an entire day to get an answer only to send a follow-up and wait another day for another answer. Below are my issues to uploading my app to Google Play. At this point, I am getting pretty fed up with Appery's poor execution of Android apps.

1) My launch images were not collected in the latest version of my .apk build so the latest version of my app still shows the launch images from the previous version. I would try to test this by downloading the app through the qr code that is provided after building the .apk file but I am now receiving a build error even though I haven't really changed anything on the app since the last build. However, I shouldn't really have to test this because the other changes I made from the previous version to the latest came through fine when I published it.

2) My app is also not available for tablets because I have a call button and Google will not allow any tablets that do not have a calling feature to even install the app. How do I get the call button to be available for Android phone apps but not available for tablets? Also how does this effect the page layout if a button is not visible for the tablets?

3) I keep wondering if all these ridiculous changes I keep having to make for Android phones are going to affect the operation and layout of the iPhone version. The iPhone version looked great with my original scripts and codes but I'm afraid I am messing that up now.

Too be honest, I chose Appery because I liked that I could build one app and it would be available on both platforms. My app is not very complicated so I don't feel like I should have to do this much work to have my app working properly for both platforms. Isn't that why we use your product?

Thank you.

Thu Jun 05, 2014 5:28 am

Hello Jay,

Could you please clarify, have you made any changes in Source tab?

Thu Jun 05, 2014 12:43 pm

Not to my knowledge. The only change I made was renaming the splash images to splash.9.png. This didn't prevent me from building the last version of the .apk so I am thinking it isn't this.

Thu Jun 05, 2014 7:20 pm

Jay,

Please share your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a. Tell us its name.
Also please give us screen shots of expected images view for us to compare.

Thu Jun 05, 2014 8:06 pm

You're already on my share list. The app name is MI Technologies.

Attached are screenshots of the old launch image from the first published version of my app. It is what is currently showing when I launch the app from my phone. The launch image should be what is currently saved in the Android Binary which is the second screenshot I've attached. You will see that they are different.

Fri Jun 06, 2014 5:56 am

Hello Jay,

Before any manipulation make backup of your applcation.
You have changed android sources: http://prntscr.com/3q48v9
Therefore you can't build apk application. You should delete AnroidManifext.xml and then execute "Undo all sorce changes". After these actions you will be able to build apk application.
And then check content of splash.9.pnf files.
http://prntscr.com/3q4bem
It is old. It happened because of you changed this files manually. Now manually your should change their content. More information about source editing: http://devcenter.appery.io/tutorials/...

Fri Jun 06, 2014 12:48 pm

Sorry for my confusion, but I am not sure what you are asking. I did add android:xlargeScreens="true" to the support screen part of the manifest. If I undo all source changes and restore the default then how am I supposed to ever be abl to make changes to the source? It seems that everytime I make a change I cannot build the .apk and have to delete the changes. Also, this will reset the splash files in the source to splash.png rather than splash.9.png. Will this allow my splash.9.png images to be part of the .apk?

Sat Jun 07, 2014 6:15 am

Jay, build might fail because of changes in AnroidManifext.xml file.
Splash images will be included, just check if they are not affected.

Mon Jun 09, 2014 6:07 pm

Listen guys. I don't know what's going on over there but suddenly your support has gotten very weak. Please do not reply to my support questions with short, very limited answers and make me wait a whole day before you reply again with a short, very limited answer. 5 days ago I asked 3 questions in this thread to get my app running properly on Android phones. Since then I have received no solutions. Here is what I have done based on your limited responses.

1) I undid all source changes and was able to build a new .apk. However, I cannot test the app to see if the splash images are now working. When I scan the QR Code that is provided at the end of a successful build my phone does not downlaod the app. It instead opens a url and shows no splash images when loading. Even worse is the fact that I now only get a white screen instead of the app even working.

2) My app is still not available for tablets because I have a call button and Google will not allow any tablets that do not have a calling feature to even install the app. You have not even proposed a solution for this.

3) You also have not answered whether all these ridiculous changes I keep having to make for Android phones are going to affect the operation and layout of the iPhone version going forward. The iPhone version looked great with my original scripts and codes but I'm afraid I am messing that up now.

Appery, your support has always been great but this lack of effort to help me fully with my issues is unacceptable. If I can just get these 3 things resolved I will be out of your hair for a while.

Tue Jun 10, 2014 10:23 am

Hi Jay,

1) This QR code allows us to install your app (let us know if you want us to delete it from this comment): https://chart.googleapis.com/chart?ch...
Splash image is displayed
2) What is "call button"? Do you use it to call a phone number? Are you able to install on tablet when you remove it?
3) The changes in Android folder won't affect iOS version. You can run specific JS code for a specific OS, here is how to check it: http://docs.phonegap.com/en/3.0.0/cor...