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Please help me, app rejected due to content not loading?

Posted: Fri Feb 22, 2013 8:01 pm
by Denise

May resolution review from apple:
We found that your app exhibited one or more bugs, when reviewed on the iPad (3rd gen) and the iPhone 5 running iOS 6.1, on both Wi-Fi and cellular networks, which is not in compliance with the App Store Review Guidelines.

Specifically, content does not load when specific chair models are selected.

The steps to reproduce are:

  1. Launch the app

  2. Tap on Chairs

  3. Tap on any of the options (ex: "rise and recline")

  4. Tap on specific chair type (ex: "compact electro")

  5. Content does not load

    This started happening when I added the open to open content into a new browser window, "How to get a link to open in a browser from the app"

    Please help!


Please help me, app rejected due to content not loading?

Posted: Sat Feb 23, 2013 4:35 am
by maxkatz

Did you test the app before submitting and everything worked?

Does it work when you run the app only in the web browser?


Please help me, app rejected due to content not loading?

Posted: Sat Feb 23, 2013 5:46 am
by Denise

Hi Max

Thanks for your replay, It doesn't work in the browser, this is related to another post I had about getting the link to open in a browser window (on the specific chair page) the code suggested was for native only so I was told it wouldn't work on the browser but will work on the iphone platform however I have no way of testing this? Any help would be appreciated, it all worked perfectly until I tried to add the extra code in, however I do need the link to open into a browser window when it is clicked.


Please help me, app rejected due to content not loading?

Posted: Sat Feb 23, 2013 11:16 pm
by Denise

Any ideas?


Please help me, app rejected due to content not loading?

Posted: Sun Feb 24, 2013 12:09 am
by maxkatz

What code did you use to open the window? Did you try using window.open(url)?


Please help me, app rejected due to content not loading?

Posted: Sun Feb 24, 2013 12:16 am
by Denise

This is the code I am using, I am adding this javascript to the db map on the field that reads the link from the db
return navigator.app.loadUrl({link}, { openExternal:true } );


Please help me, app rejected due to content not loading?

Posted: Mon Feb 25, 2013 9:21 am
by Maryna Brodina

Hello! Here https://getsatisfaction.com/tiggzi/to... you've posted you public app link. Could you please tell us steps to reproduce?


Please help me, app rejected due to content not loading?

Posted: Mon Feb 25, 2013 1:25 pm
by Maryna Brodina

On page ChairInfo delete from mapping link -- mobilelink1_17 (URL) next JS

codereturn navigator.app.loadUrl({link}, { openExternal:true } );/code

On Click Link add the following:

codeif (navigator.app !== undefined) {
navigator.app.loadUrl(Tiggzi('mobilelink1_17').attr('href'), { openExternal:true } );
} else {
window.open(Tiggzi('mobilelink1_17').attr('href'), '_blank');
}
event.preventDefault();
return false;/code


Please help me, app rejected due to content not loading?

Posted: Mon Feb 25, 2013 8:24 pm
by Denise

Thanks that works however can I attach it to the click event, ie to load the page when the person clicks on the link not as the page loads?


Please help me, app rejected due to content not loading?

Posted: Mon Feb 25, 2013 10:24 pm
by Kateryna Grynko

Are you sure you have the code deleted?
Are there any Actions on page Load event, that navigate to other page?