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Log on errors

Posted: Sun Jan 19, 2014 12:56 pm
by Joe Bohen

Hi, Since yesterday's updates my app will no longer log on succesfully but reports an error. What has changed?


Log on errors

Posted: Sun Jan 19, 2014 1:45 pm
by Illya Stepanov

Hi Joe -

What error message you get?


Log on errors

Posted: Sun Jan 19, 2014 2:36 pm
by Joe Bohen

Hi Illya,

When I examine the return in chrome tools the error shows ' ' in the network tab for the response this is empty. If I test the login service from the test tab on the service I get a successful response but the response panel contains the html from the appery home page!

Image


Log on errors

Posted: Sun Jan 19, 2014 4:43 pm
by maxkatz

Can you try to generate this service via Create new Database services to see if it works?


Log on errors

Posted: Sun Jan 19, 2014 5:21 pm
by Joe Bohen

Hi Max,

I have generated the service and using existing user credentials tested the service which returns a successful response, the results are copied from the Response are below! This service has always worked until yesterday no changes have been made to the App we have drivers out who have active jobs and no other means of updating their work flow without this App other than to resort to a phone call!

<!doctype html <!--[
if !IE
]<html
class="no-js non-ie" lang="en-US" <![endif
]-- <!--[
if IE 7
]<html
class="no-js ie7" lang="en-US" <![endif
]-- <!--[
if IE 8
]<html
class="no-js ie8" lang="en-US" <![endif
]-- <!--[
if IE 9
]<html
class="no-js ie9" lang="en-US" <![endif
]-- <!--[
if gt IE 9
]<!-- <!--<![endif
]--Page not found (404) | Appery.ioul class="top-menu loggedin"li class="signup menu-item menu-item-type-custom menu-item-object-custom menu-item-56"Back to Platform/lili class="login menu-item menu-item-type-custom menu-item-object-custom menu-item-57"Logout/li/ulul class="top-menu loggedout"li class="signup menu-item menu-item-type-custom menu-item-object-custom menu-item-56"[url=http:///pricing]Sign Up[/url]/lili class="login menu-item menu-item-type-custom menu-item-object-custom menu-item-57"Login/li/ul Image width="221" ul class="menu"li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-44"[url=http:///appbuilder/]Platform[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-45"[url=http:///customers/]Customers[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-46"[url=http:///pricing/]Pricing[/url]/lili class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1263"Services/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-48"Docs/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-47"Blog/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49"[url=http:///about-us/]About Us[/url]/li/ulPage not found (404)We are sorry. It seems the page you were
trying to find is not here.Here is what you can do:Report this problem on http://appery.io/forum.E-mail us at a href="mailto:support@appery.io" rel="nofollow" target="blank"support@appery.io/a about this problem.Try again from the [url=http:///]beginning[/url]? span class="h3-contr"/spanTry Our Free Plan ul class="footer-menu"li class="menu-item menu-item-type-custom menu-item-object-custom menu-item-44"[url=http:///appbuilder/]Platform[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-45"[url=http:///customers/]Customers[/url]/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-46"[url=http:///pricing/]Pricing[/url]/lili class="menu-item menu-item-type-post_type menu-item-object-page menu-item-1263"Services/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-48"Docs/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-47"Blog/lili class="menu-item menu-item-type-custom menu-item-object-custom menu-item-49"[url=http:///about-us/]About Us[/url]/li/ulul class="social-icons"li class="wordpress-icon"Image width="32" /lili class="facebook-icon"Image width="32" /lili class="twitter-icon"Image width="32" /lili class="youtube-icon"Image width="32" /lili class="google-plus-icon"Image width="32" /lili class="plancast-icon"Image width="32" /lili class="email-icon"a href="mailto:support@appery.io" rel="nofollow" target="blank"Image width="32" /a/li/ul span&copy; 2013 Exadel,
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Log on errors

Posted: Sun Jan 19, 2014 5:32 pm
by maxkatz

When did you generate the service? I'm asking because one of the parameters is Tiggzi -- that was changed long time ago to Appery.io name.


Log on errors

Posted: Sun Jan 19, 2014 5:45 pm
by Joe Bohen

Hi Max,
The service has been in place for a long time the service I have just produced has no reference to Tiggzi, as I mentioned earlier no changes have been made to the applications that are out in the field.

Regards,
Joe


Log on errors

Posted: Sun Jan 19, 2014 6:01 pm
by Joe Bohen

I have just tested creating the service on a totally new application and this works fine, it would appear that the changes you made yesterday are not backward compatible!


Log on errors

Posted: Sun Jan 19, 2014 10:29 pm
by Joe Bohen

Will you please respond to the points I have made I feel that it is an important if you freely update your interface in a way that breaks existing applications without pre-warning users then why release applications built on your platform?


Log on errors

Posted: Mon Jan 20, 2014 1:50 am
by maxkatz

Can you post the entire service information so we can test it? Or, share the app with support.