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Android Push Notification Not Working

Posted: Wed Nov 05, 2014 8:41 pm
by anton6984647

It used to work through the console, but something isn't working now.
I followed the steps here to make the keys new but it's still not working:
http://devcenter.appery.io/tutorials/...

Has something changed since the documentation was made or is their a larger issue here? I'm seeing MismatchSenderId errors


Android Push Notification Not Working

Posted: Wed Nov 05, 2014 8:54 pm
by Maryna Brodina

Hello!

Push Notification should work. Please post a screenshot from DB devices collection.


Android Push Notification Not Working

Posted: Wed Nov 05, 2014 9:31 pm
by anton6984647

Android Push Notification Not Working

Posted: Wed Nov 05, 2014 10:02 pm
by Maryna Brodina

Do you send pushes to these registered device? Do you use any filters?


Android Push Notification Not Working

Posted: Wed Nov 05, 2014 10:11 pm
by anton6984647

It used to work fine a month ago, I'm trying with and without filters, creating new keys, but nothing is working. The error is "Description: MismatchSenderId " which seems to come from authenticating the connection between Appery and the Google Cloud service.

Can you troubleshoot this service and see if push for Android works with your API & sender id keys on your test apps?


Android Push Notification Not Working

Posted: Thu Nov 06, 2014 9:34 pm
by Maryna Brodina

Hello!

We'll test and let you know.


Android Push Notification Not Working

Posted: Thu Nov 06, 2014 10:25 pm
by Illya Stepanov

Hi Anton,

Push notifications works correctly for us.

There is something that you can try to troubleshoot here: - try unlinking your DB and add new one and test, after that you can return to your DB again.

Also could you please clarify this behaviour happens after upgrading your app to a new builder?


Android Push Notification Not Working

Posted: Fri Nov 07, 2014 6:25 pm
by anton6984647

Yeah, good troubleshoot tip but it's still broken.
This behavior happens after the upgrade.
This is a rather critical part of a mobile app...


Android Push Notification Not Working

Posted: Fri Nov 07, 2014 8:23 pm
by anton6984647

works: creating new app and database -- push works
does not work: old app that's been upgraded to the current version and new or old database -- push does not work.
-- Something in the Appery App update got broken for push notifications. This is a rather critical issue...


Android Push Notification Not Working

Posted: Mon Nov 10, 2014 12:42 am
by Yurii Orishchuk

Hi Anton,

Please share your app and DB with us. And tell us it name.

Regards.