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Template editing problems after the latest release
Posted: Sat Oct 04, 2014 11:36 pm
by Bahar Wadia7147356
After the September release, I have been having a lot of problems with my template. Below are some of the issue I am having:
1) Very slow to load.
2) Only loads when every other page is closed.
3) Making updates/changes to the template locks up the browser (chrome and safari)
Anyone else having similar problem?
Please help
Template editing problems after the latest release
Posted: Sun Oct 05, 2014 6:29 am
by Alena Prykhodko
Hello Bahar,
Do you suffer this in new or old builder?
Have you tried clearing browser cache and app relogin?
Template editing problems after the latest release
Posted: Sun Oct 05, 2014 1:04 pm
by bahar.wadia
New builder. Yes I have tried clearing the cache and tried two seperate machines. A Mac and a pc. No help.
Template editing problems after the latest release
Posted: Sun Oct 05, 2014 9:30 pm
by bahar.wadia
Template editing problems after the latest release
Posted: Mon Oct 06, 2014 1:42 am
by obullei
Hello!
We are working on your problem,
Template editing problems after the latest release
Posted: Mon Oct 06, 2014 1:43 am
by bahar.wadia
Are you able to confirm the issue?
Thanks
Template editing problems after the latest release
Posted: Mon Oct 06, 2014 8:46 pm
by Kateryna Grynko
Hi Bahar,
Should be working correctly. Did you have a chance to try it on another PC? Please also check your PC system characteristics, CPU usage etc.
Template editing problems after the latest release
Posted: Sun Oct 12, 2014 7:45 pm
by Bahar Wadia7147356
Yes, please see my earlier message. I have tried it on a PC and a MAC with Safari and Chrome.
Template editing problems after the latest release
Posted: Mon Oct 13, 2014 10:52 pm
by Yurii Orishchuk
Hi Bahar,
I can not see described above problems.
Do you have same problems with new app?
Regards.
Template editing problems after the latest release
Posted: Mon Oct 13, 2014 10:53 pm
by bahar.wadia