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URGENT: Account Upgraded: STILL gives requests quota reached

https://forum.appery.io/viewtopic.php?t=796

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URGENT: Account Upgraded: STILL gives requests quota reached

Posted: Tue Apr 28, 2015 12:24 pm
by Bhupinder Chawla

Hi,

I have upgraded our account to Pro version (it has 5 million API calls) today morning (2 hours ago) compared to the standard version we had earlier.

We are still getting the same error:

code:"PTCT005"
description:"Requests quota reached"

Our app is in production and testing.

Please rectify the problem soon. My user ID is a href="mailto:bsc@primussoft.com" rel="nofollow"bsc@primussoft.com/a and the app is shared with support.

Best Regards
Bhupinder Chawla

URGENT: Account Upgraded: STILL gives requests quota reached

Posted: Tue Apr 28, 2015 4:21 pm
by Illya Stepanov

Hi -

Was this happened directly after changing the plan? Do you still facing such errors?

Please submit a support request with our team to investigate this for you at: a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a

URGENT: Account Upgraded: STILL gives requests quota reached

Posted: Tue Apr 28, 2015 5:08 pm
by Illya Stepanov

We have replied via email.

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