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Big Problem: "Import" in the "Users" Collection Overwrote the ENTIRE "Users" Collection!

Posted: Sat Aug 15, 2015 2:26 am
by Jon Haider

Ran into a HUGE problem!

I wanted to add a list of 15 users to my "Users" collection in the database, so I tried using the "Import" feature in the users collection. I browsed to the spreadsheet file that I needed to ADD to my collection, but this spreadsheet overwrote my ENTIRE "Users" collection.

Now, the ONLY users I have are the ones whom I imported. Please tell me that I can recover the old user. Otherwise I will have lost all of the users that have signed up while trying to import 15...

Please help! Does anyone know if I can recover those collection entries?
Thank you so much!


Big Problem: "Import" in the "Users" Collection Overwrote the ENTIRE "Users" Collection!

Posted: Sat Aug 15, 2015 12:34 pm
by Illya Stepanov

Hi Jon -

I've replied you by email.

It is better to make export of Database collection or clone existing one before making any manipulations with sensitive data inside collections.


Big Problem: "Import" in the "Users" Collection Overwrote the ENTIRE "Users" Collection!

Posted: Sat Aug 15, 2015 3:58 pm
by Jon Haider

I agree.

I will definitely be backing things up more regularly and before performing such operations, but this time was a misunderstanding on my part about what the "import" button would do...

Thank you, Illya!