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Problem in receiving Push Notifications

Posted: Thu Nov 26, 2015 2:11 pm
by Sithan

Hi,

Push Notification messages are stored in Appery database and the status are "Sent" in the 'Scheduled and History' settings tab. Please find attached screenshot with list of push messages. In this "Padmanaban" - is following you push notification message (highlighted red box in screenshot) is not receiving to both of my devices - Android and iOS 9.0.1. But, able to receive all other push messages in the screenshot to the devices.

Image

Please advice, why that particular " is following you" push notification is not receiving though the delivery status of this push message as "sent". This is very critical for me as I will not know whether all the push messages are reaching to users or not?

Highly Appreciated to help me on this regard. Thanks!

Regards,
Sithan


Problem in receiving Push Notifications

Posted: Thu Nov 26, 2015 4:52 pm
by Evgene Karachevtsev

Hello Sithan,

Please share (http://devcenter.appery.io/documentat...) your app with a href="mailto:support@appery.io" rel="nofollow"support@appery.io/a and provide us with the following information:

1) App name
2) Test credentials if login functionality is implemented in your app
3) Detailed steps to reproduce the issue


Problem in receiving Push Notifications

Posted: Fri Nov 27, 2015 3:19 pm
by Sithan

Hi Evgene,

Appreciate you for the reply. I am suspecting an insight and looking into this issue. May be I can try something and then share you the app by Monday.

Thank you so much!